I spent fifteen years running customer-facing operations. Eight of them were at
Tesla, where I was a general manager over multi-site sales, service, delivery and
retail across the Northeast and Southwest. After that I ran Lucid Motors' Silicon
Valley market. Before cars I sold licensed apparel in New York.
Today I lead global central operations for
Moove's autonomous vehicle network, running
around the clock across every market we operate in.
A decade of running sales, service, delivery and fleet operations taught me that the
constraint is almost never the product. It is whether the data underneath the
operation is good enough to decide on. That is a big part of the job at Moove, and
it is what I build on my own time through
Rare Index and
Rare Integrations.
I live in Scottsdale, Arizona and work globally.
01 Experience
Head of Central OperationsMoove, 2026 to present
Lead Moove's global, 24/7 Central Operations function for its autonomous vehicle
network worldwide. Own security, IT, facilities, robotics, training,
operating standards, network performance and the systems that support depot operations, with a
leadership team that includes engineers building the AI tools and dashboards the
network runs on.
General Manager, Multi-Site OperationsTesla, 2016 to 2024
Led sales, service, delivery and retail operations across the Northeast and
Southwest, with P&L responsibility exceeding $300M and organizations of more
than 100 people. Four promotions in eight years, from Owner Advisor to General
Manager. Led North America in sales volume and productivity multiple times.
Moved more than 3,500 delivery vehicles a quarter against fixed windows, and ran a
service operation handling 150 or more vehicles a month across in-shop, mobile and
virtual channels. Built the enterprise fleet relationships with Hertz,
Kaptyn and the Las Vegas Metropolitan Police
Department, and was the transportation liaison for Elon Musk and his executive
team on Las Vegas visits.
Market Leader, Silicon ValleyLucid Motors, 2024 to 2025
Ran headquarters operations and the flagship studios, roughly 50 people and a $5M
P&L. Owned planning and execution of the Gravity SUV launch at CES, working
directly with VP and C-suite leadership against a fixed public date.
Senior Account ExecutiveOuterstuff, 2012 to 2016
National retail partnerships across the largest licensed sports apparel business in
North America, and merchandise operations for the 2014 Super Bowl, the 2015 MLB
All-Star Game and the 2015 World Series.
Account ManagerHaddad Brands, 2010 to 2012
Wholesale and retail accounts across licensed children's apparel brands, working
with national retailers on merchandising, forecasting and product launches.
Institutional-grade pricing, benchmark and identity data for alternative assets,
built on licensed data partnerships and historical market records. Fine wine
benchmarks are licensed from Liv-ex, the
exchange for fine wine since 2000. Currently pre-launch.
An operations technology practice. I redesign workflows and connect business
systems so leadership teams get visibility instead of manual process, across
sales, service, customer experience and the back office.
Since 2025 I have advised institutional investors, private equity firms and
consulting organizations through invitation-only expert networks, on automotive
retail, electric vehicles, charging infrastructure, operational excellence and
customer experience.
I write about operations and scaling here and on
LinkedIn.